1. Acceptance of Terms
By accessing or using the SolaX website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as any applicable policies referenced herein. If you do not agree to these Terms, you must discontinue use of the website immediately.
2. Changes to Terms
SolaX reserves the right to modify, update, or revise these Terms and Conditions at any time without prior notice. Continued use of the website after any changes are posted constitutes your acceptance of the revised Terms. You are responsible for reviewing these Terms periodically for updates.
3. Use of the Website
All content and information provided on this website is for general informational purposes only and may be changed, updated, or removed at any time without notice.
You agree to use the website only for lawful purposes and in a manner that does not infringe upon the rights of others or interfere with their use of the website.
4. Intellectual Property
All content on this website—including text, graphics, images, logos, designs, product names, and other materials—is the property of SolaX or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used without prior written permission from SolaX.
5. User Conduct
You agree not to:
- Use the website for unlawful, harmful, or fraudulent purposes.
- Damage, disable, overburden, or impair the website.
- Interfere with another user’s access or enjoyment of the website.
- Attempt to gain unauthorized access to any systems, servers, data, or user accounts.
SolaX reserves the right to suspend or terminate access to the website for violations of these Terms.
6. Privacy Policy
Your use of this website is also governed by the SolaX Privacy Policy, which explains how we collect, use, and protect your personal information.
By using this website, you consent to the practices described in our Privacy Policy.
7. SMS Messaging Terms
By providing your mobile phone number and opting in to receive text messages from SolaX, you consent to receive SMS communications related to our products and services.
Program Name
SolaX SMS Program
Types of Messages
You may receive text messages regarding:
- Appointment scheduling and reminders
- Customer service communications
- Installation and project updates
- Service notifications
- Promotional offers and marketing communications (where consent has been provided)
- Other information relating to your relationship with SolaX
Message Frequency
Message frequency varies depending on your interactions with SolaX, your service requests, and your communication preferences.
Message and Data Rates
Message and data rates may apply.
Opt-Out
You may unsubscribe from SMS messages at any time by replying STOP to any message.
After opting out, you will receive one final confirmation text and will no longer receive SMS messages unless you opt in again.
Need Help?
Reply HELP to any SMS message or contact us at: support@solaxusa.com
Privacy Policy and Terms
For additional information, please review our:
- Privacy Policy: www.solaxusa.com/privacy-policy
- Terms and Conditions: www.solaxusa.com/terms-conditions
Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages. SMS delivery is subject to your wireless carrier’s network availability and other factors beyond SolaX’s control.
8. Disclaimers and Limitation of Liability
Savings Estimates and Results
Any savings figures, ranges, calculator outputs, examples, or performance statements on this website are estimates for general informational purposes only and are not guarantees. Common savings are 20%–30%, with some customers seeing savings as high as 50%. Individual results depend on overall energy usage, installation quality, electrical system characteristics, changes in consumption after installation, and the APS or SRP utility plan selected or changed.
Demand-charge savings do not apply where demand-charge plans are unavailable. A full year of normal operation is needed to assess average savings across seasonal usage and billing cycles. Results from a shorter period may not represent an annual average, and a full year of operation does not guarantee any particular savings.
All information, materials, and services provided through this website are offered on an “AS IS” and “AS AVAILABLE” basis.
SolaX makes no warranties, express or implied, regarding the accuracy, completeness, reliability, availability, or suitability of the website or its content.
To the fullest extent permitted by law, SolaX disclaims all warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
SolaX does not guarantee uninterrupted or error-free operation of the website or that it will be free from viruses or other harmful components.
To the fullest extent permitted by law, SolaX, its owners, employees, affiliates, agents, contractors, and partners shall not be liable for any direct, indirect, incidental, consequential, punitive, or special damages arising from your use of the website, products, services, or SMS communications.
9. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the state in which SolaX is headquartered.
Any legal action arising from these Terms or your use of the website shall be brought exclusively in the appropriate state or federal courts located within that state.
10. Contact Information
If you have questions regarding these Terms and Conditions, the Privacy Policy, or the SolaX SMS Program, please contact us:
SolaX Customer Care
support@solaxusa.com