PRIVACY POLICY
Privacy Policy
At SolaX, we are committed to protecting your privacy and safeguarding the information you share with us. This Privacy Policy explains how we collect, use, store, and disclose your information when you use our website or services.
Information We Collect
Personal Information
We collect personal information that you provide directly to us, including but not limited to your name, email address, phone number, billing information, and any details submitted through contact forms or purchases.
Usage Data
We automatically collect certain information about your interaction with our website, such as your IP address, device type, browser type, pages visited, referring URLs, and time spent on our site. This data helps us understand how visitors use our website and improve overall functionality.
How We Use Your Information
To Provide and Improve Our Services
Your information is used to process transactions, fulfill orders, respond to inquiries, and enhance the quality and performance of our website and services.
Communication
We may use your contact information to send service updates, product information, promotional materials, and responses to customer support requests. You may opt out of promotional communications at any time.
Analytics and Optimization
Usage data is analyzed to better understand site performance, customer behavior, and engagement, allowing us to improve user experience and website efficiency.
Sharing Your Information
Third-Party Service Providers
We may share your information with trusted third-party partners who help us operate our website, process payments, manage communications, or deliver services. These providers are obligated to keep your information confidential and secure.
Legal Compliance
We may disclose your information when required by law, regulation, legal process, or government request, or to protect the rights, safety, or property of SolaX, our users, or the public.
Security
SolaX uses reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to maintain a secure environment, no method of data transmission or electronic storage is completely secure, and we cannot guarantee absolute protection.
Your Rights
Access & Correction
You have the right to request access to the personal information we hold about you and request corrections to inaccurate or incomplete data.
Data Deletion
You may request that we delete your personal information, subject to legal obligations or requirements that may require us to retain certain data.
Opt-Out
You may opt out of marketing communications at any time by following the instructions included in our emails or contacting us directly.
Cookies
Our website uses cookies and similar technologies to enhance user experience, personalize content, and analyze site traffic. You may control or disable cookies through your browser settings; however, doing so may affect certain website functionalities.
Changes to This Policy
SolaX may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at: