Frequently asked questions

Electrical demand is the highest amount of power your home pulls from the grid at any single moment — not the total energy you use over the month. Your bill has two parts: the energy you consume over time, measured in kilowatt-hours (kWh), and how hard you push the utility at your busiest moment, measured in kilowatts (kW). That second number is your demand charge.

Power factor is the ratio of power that actually does useful work to the total power drawn from the grid. Think of a ceiling fan: the electricity that spins the blades is useful power, but a tired, inefficient motor also draws extra current that produces nothing but heat. That wasted portion is poor power factor. The GEN III Power Perfect Box corrects it with power factor correction modules, so more of what you draw becomes useful work and less is lost as heat — improving efficiency and reducing strain on your appliances.

Demand billing rates are utility plans that offer significantly reduced energy charges in exchange for keeping your demand below a preset limit. They reward smooth, steady usage — and penalize spikes. Without demand management, normal usage can push you into higher charges without you realizing it.

On a demand plan, you save the most by keeping peak usage low during peak hours — either by avoiding running heavy appliances at once, or by letting the GEN III Power Perfect Box absorb those spikes for you. With your grid draws reduced, you enjoy the lower rate structure without the penalty of high demand charges — and without changing your lifestyle.

The GEN III is a whole-home power optimizer that stores up to 10 kW of ready power in its capacitor bank — fully charged and on standby at all times. The instant your home hits a high-demand moment, it releases that stored energy so the spike never reaches the utility. Your peak demand stays low, and so does your bill.

Utilities base your demand charge on your single highest moment of usage each month — and even a few seconds of spiking can raise your entire bill. With stored power ready inside the GEN III, your home draws from the unit during those moments instead of from APS or SRP. Think of it as a buffer that steps in and takes the hit so the utility never sees the spike.

No — it works differently. Batteries release power slowly, degrade with use, and cannot respond instantly to demand spikes. The GEN III uses capacitor-based storage and power conditioning technology that releases energy instantly, cycles constantly without wearing out, and is built to last for decades.

Immediately — and it never stops. The moment your load climbs toward a peak, the unit releases fast, clean energy. It reduces the demand seen by your utility and cleans the power flowing through your home at the same time. Instant, automatic, and constant.

Savings depend on your utility, rate plan, and overall energy usage. Common savings are 20%–30%, with some customers seeing savings as high as 50%. Results also depend on installation quality, electrical system characteristics, changes in consumption after installation, and the APS or SRP utility plan selected or changed. Demand-charge savings do not apply where demand-charge plans are unavailable. The Power Perfect Box must operate through a full year of normal use before average savings can be assessed across seasonal usage and billing cycles. A free bill analysis gives the most accurate estimate for your home — we also review your rate plan to pair the GEN III with the lowest rates available.

Send us your bill. A bill analysis shows your peak demand, how often you spike, and how much of your bill is tied to those peaks — so you know your expected benefit before anything is installed. It is free and there is no obligation.

No. In fact, the GEN III reduces demand and cleans dirty electricity with or without solar. Homes without solar see immediate improvements in power quality and cost savings.

Yes. Solar produces power; the GEN III regulates, cleans, and stabilizes it. When clouds shift or heavy loads start suddenly, the unit fills the gaps with clean stored energy so your peaks stay low and your home stays protected.

EV chargers create some of the biggest demand spikes in a home. The GEN III steps in with clean stored energy the moment your charger kicks on, so the meter never sees the surge. Your demand stays low, your bill stays protected, and your charger runs on cleaner power with less electrical noise.

The GEN III works at the panel level, so nothing in your home changes — but everything runs better. Appliances operate on cleaner, more stable power with less EMF and electrical noise. Motors run smoother, electronics run cooler, and equipment lasts longer.

The GEN III Power Perfect Box is $3,497.00 with professional installation included. Many customers find it pays for itself through lower demand charges and cleaner, healthier power — with a typical return on investment of 1–3 years. We also offer $500.00 off for military & veterans, seniors (65+), first responders, nurses & teachers, new homeowners, and referrals — see the discounts question below. And if you ever move, the unit can be removed and taken with you.

Yes. We offer flexible monthly financing through Affirm at checkout, with payments starting as low as $45/month OAC. Checking your eligibility takes seconds, will not affect your credit score, and shows your exact terms before you commit. Visit our Financing page for full details.

Yes! We offer $500.00 off your installed GEN III Power Perfect Box for: military & veterans, seniors (65+), first responders, nurses & teachers, new homeowners, and referrals from existing customers. Mention your discount when you send us your bill or schedule your consultation and we will apply it to your quote. One discount per household.

Before summer peaks, before adding heavy appliances or an EV charger, or before enrolling in a demand rate plan. Installing early means your home is protected from high charges and dirty power from day one.

The GEN III is typically carried in stock, so installs are scheduled quickly depending on your location. Most residential installations take less than a day — so you can start saving right away.

In many cases, yes. Like professionally installed cable, internet, or satellite equipment, the Power Perfect Box is removable and is not intended to become a permanent part of the residence. A licensed electrician installs the unit at the electrical panel and can disconnect and remove it when the renter moves, restoring the affected electrical components to their prior configuration. Rental agreements and property requirements vary. Renters are responsible for reviewing their lease and complying with any applicable notice or authorization requirements before installation. SolaX USA does not interpret individual rental agreements or determine whether property-owner approval is required in a particular situation.

Not at all. Once installed, the GEN III simply makes your home function better. No new habits, no routines — just smoother power, a healthier electrical environment, and lower demand charges.

The hardware is backed by a 25-year manufacturer warranty, and SolaX USA stands behind all installation workmanship. Contact our support team at (480) 999-8976 for specific warranty terms.

Because we take a whole-home approach: clean power, EMF reduction, and real savings — not just demand management. We analyze your bill, your panel, and your usage patterns before recommending anything, then install a premium, American-made product backed by 100,000+ installations nationwide. You get performance, support, and results other products cannot match.

Schedule a consultation or send us your current APS or SRP bill. Our team will analyze your energy usage, identify your savings, and show you exactly how the GEN III will benefit your home — at no cost.